A review of the reviews results in a purchase
Submitted by Bill John -
8/26/2023
Our 13 year old Samsung refrigerator began to fail. Knowing this would be a major appliance purchase, we began an extensive search and review of refrigerators available from Best Buy, Lowes and Home Depot. We decided having a small mini fridge would allow us the time to make the best decision on the refrigerator replacement. We first looked what was available and in stock from the three listed companies above. We did not like what we saw from two of them, cheap and poor reviews. We found one from Best Buy that had very good reviews and decided to go with it. When the mini fridge arrived, I noticed one small and one major dent in two different corners of the fridge. That was unacceptable and we returned the item. Best Buy expedited the replacement unit and within 2 days we had our replacement mini fridge. I do not fault Best Buy for the condition of the fridge. I fault the initial packaging process where the unit is "sealed in a box" and then loaded on the truck for the delivery process. The major dent on my minifridge occurred not during transit but at the initial packaging location. How do I know. There was no damage to the outer packaging/boxing where the inner damage occurred. The damage occurred before packaging which means this was a defective unit which was allowed to be approved for packaging and shipping. Again, this is not the fault of Best Buy but either the Frigidaire assembly plant or wherever the final packaging occurs. The Frigidaire unit was worked exceedingly well for the month that we have had it and I would definitely recommend this product to anyone. Just make certain you carefully inspect outer packaging before you open the box. Take pictures of outer and inner packaging and compare to any issues you find with the unit. From the time I first noticed the major dent until I received my replacement unit, Best Buy was very responsive and professional.
Originally posted on frigidaire.com
Yes, I recommend this product
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