Haven't had a working refrigerator in 2 months
Submitted by Luis SJr1 -
8/19/2024
I called Frigidaire cause my refrigerator stopped working on June 18, 24. They setup an appointment with AA Appliance in Chicago. On June 21, 24 a tech came out and said there was a leak and the compressor needed to be replaced . June 27, 24 he came back with a compressor and couldn't get it working. He said the control board was not working. He came back July 2, 24 with another board and said that board wasn't working. I was the board is on back order and didn't know when it would come in. I called Fridgedaire and the sent me the board and then I called AA Appliance to tell them I had the board and to schedule a tech to come out. The tech came out July 30, 24 with a supervisor. They got the fridge part working, but not the freezer. Called Fridgedaire again and they got another repair company, Mr. Appliance, to come out on August 8, 24 and said AA Appliance had overfilled with freon the system and that's why it wasn't working right. He discharged 100psi of freon. The next morning, both my fridge and freezer were warm and all my food rotted. I texted the tech to let him know. He said management needed to make a decision of there was nothing that could be done and my refrigerator needed to be replaced (what I've been telling them from the beginning). I asked him if at least they could recharge my fridge to that the refrigerator part could work. A manager said that they would send a report to Fridgedaire stating there was nothing else that could be done and it needed to be replaced. I called today, Aug. 19, and Fridgedaire is sending another tech. I am never buying a Fridgedaire appliance ever. This is the worst experience. I feel like throwing my $1000 refrigerator in the garage and buying another brand. It only worked for 7 months.
Originally posted on frigidaire.com
No, I do not recommend this product
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