Absolute garbage - Microwave seems to have a fatal design flaw. Frigidaire doesn't seem to care!
Submitted by Majorly Dissatisfied -
3/29/2024
First of all, I have worked in the construction industry for over 40 years, a good portion of that time in Quality Control, and have also bought tons of appliances for projects I've been on (including a boatload of Frigidaire products) and I will never buy another Frigidaire product, for home or work as long as I live, and I strongly suggest you all do the same. Not making this situation right is the most absurd and blatant disregard of responsibility I have ever seen from a manufacturer of any kind. First of all, I waited 13 months for the first unit and am now on a second unit and the microwaves in both of them have displayed the exact same problem. I have also read other reviews about this issue so, while Frigidaire is fully aware of the problem, they have totally ignored the fact that it exists, or so it would seem. The problem is that you cannot regulate the power on the microwave. No matter what you set it to, it runs at 100% ALL THE TIME, PERIOD! At the lowest possible setting it boils an 8 oz cup of water in two minutes. All the other microwaves I've tried this experiment with will typically raise the temperature of an 8 oz. cup of water from room temperature (around 65 degrees F) to around 90 degrees with a run time of 5 minutes. Totally unacceptable and Frigidaire doesn't seem to care. If I could, I would give it zero stars or less. Gallery is supposed to be the top of the Frigidaire residential line, and you pay the price for it, I might add, but all you get is a high-priced piece of garbage. My next calls will be to the Consumer Protection Agency and whatever Television Channel whose consumer advocate will take up this cause. This is far from over! PS: How laughable is it that at the end of the review form they ask if you want to enter the Frigidaire Sweepstakes. I guess if you are starting a junkyard that might be a good idea but if you want working appliances, I suggest you take your business elsewhere. Maybe that has something to do with the reviews I see listed as "Incentivized Reviews"....even their review process is flawed and full of garbage like their factories and warehouses.
Originally posted on frigidaire.com
No, I do not recommend this product
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