22 Cu. Ft. Counter-Depth 4-Door Refrigerator

Extremely Disappointed, Terrible Customer Service - Four Weeks Without a Working Fridge

Submitted by bbffhhmm - 5/25/2025

We purchased a Frigidaire refrigerator less than a year ago and it™€™s been a nightmare. On April 24, 2025 the freezer stopped cooling, followed by the fridge. It™€™s still under manufacturer warranty, but that hasn™€™t made a difference. It took a full week just to get a technician out. Parts were supposed to arrive before our May 13 appointment, but they never did, neither did the technician.I called customer service repeatedly, only to be assured things were on track (they weren™€™t). A different tech came on May 14, re-diagnosed the same issue, and ordered the same parts. Frigidaire refused to expedite shipping, so we waited again. When the parts finally arrived and were installed, the fridge still didn™€™t work.It™€™s now been four weeks without a refrigerator and no meaningful resolution in sight. Between the delays, miscommunication, and lack of urgency, this has been one of the most frustrating customer service experiences I™€™ve ever had. Avoid Frigidaire, buy from a company that stands behind its products.
Originally posted on frigidaire.com

No, I do not recommend this product

5/24/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Faulty Equipment Bad Warranty Service - Still Not Fixed

Submitted by RBonlander - 5/18/2025

The part needed to repair my refrigerator was never ordered after the initial technician visit. This has been over 2 week already without a working refrigerator and living out of a cooler. I discovered this myself after following up when no repair had been scheduled. Over several days, I called Electrolux customer service daily and spoke to multiple representatives, explaining that I was leaving town on May 20 and that the repair needed to be completed before then.Despite assurances, multiple representatives failed to take proper action or follow through:™€ Day 1: I was told the part had not been ordered, despite it being two weeks since the service visit. I asked for it to be expedited and was told 2™€“3 days would be enough time. This call took 45 minutes.™€ Day 2: I called again for an update. They said the part was ™€œon a truck™€ but not delivered. Another expedited request was submitted with a note that it must be installed by May 20. I was promised a same-day callback. This took another 35 minutes.™€ Day 3: I received an email stating my repair was scheduled for May 23 ™€" after my departure. I called again and explained (for the third time) that this would not work. The rep said she™€™d talk to a supervisor and call me back. I provided both my work and cell numbers ™€" I received no call.™€ That evening, I called again and spoke to another rep who had no record of any of my previous calls. She told me the only option was to reschedule the appointment myself via the link in the email. I again asked to speak to a supervisor and was denied multiple times. When the rep finally agreed, she placed me on hold for over 20 minutes, and no one ever came back. I ultimately had to hang up.At no point during this process has Electrolux or Frigidaire taken accountability or provided appropriate support. I have lost time, incurred expenses for ice and a cooler to preserve food, and I still do not have a working refrigerator.Additional Context:When the technician originally visited, he also stated that he was not confident that the part he ordered would resolve the issue. He said there is a possibility that the real problem is with the electronic control board, which would require a separate part, leading to another delay. In other words, even if the part now being expedited is installed, I may be back at square one ™€" waiting weeks again for another part to be ordered and installed.
Originally posted on frigidaire.com

No, I do not recommend this product

New Frigidaire

Submitted by Twinmom88 - 5/14/2025

Love the option for the freezer or fridge on the bottom!
Originally posted on frigidaire.com

Yes, I recommend this product

Submitted by BK2025 - 5/14/2025

I love the look and features of the refrigerator. It keeps the correct temperature and overall works well. I would have given it 5 stars except it makes a clicking noise.
Originally posted on frigidaire.com

Yes, I recommend this product

Submitted by Sb1445 - 5/14/2025

So far everything works great and it looks fantastic.
Originally posted on frigidaire.com

Yes, I recommend this product

Fingerprint free, love it ??

Submitted by Ren208 - 5/13/2025

I love this Frigidaire 4 door French fridge with water, ice, and crushed ice in the door. I also like that the bottom small door can be used in multiple ways. I chose to use it as a freezer. The freezer doors have lights when opened and so does the ice, water dispenser. Really happy with this purchase. Highly recommend. Oh, and it's fingerprint free!!! and doesn't have handles, ridges to open all doors.
Originally posted on frigidaire.com

Yes, I recommend this product

Delivery scratched and damaged my floors, 9 months later, still not fixed

Submitted by Damaged floor - 5/11/2025

The refrigerator is ok, but my floors were damaged in August, 9 months later, the damages are still not fixed. Horrible experience, would never buy from Fridgidaire again.
Originally posted on frigidaire.com

No, I do not recommend this product

The worst customer service/ high maintenance price

Submitted by Rosmar - 5/11/2025

I purchased this refrigerator to match the rest of my kitchen appliances. But, I didn™€™t know that both filters needed to be replaced every 6 months $100+calculate how much per year. It makes a lot of noise all the time. And customers service is the worse. My refrigerator was delivered and installed and I didn™€™t know they didn™€™t install the filters and Frigidaire said it™€™s not their problem because I didn™€™t buy it directly from them™€¦ but, is their product. Be aware of this things before buying.
Originally posted on frigidaire.com

No, I do not recommend this product

Nice Refrigerator

Submitted by Sprinkler Steve - 5/1/2025

It™€™s a most excellent appliance for our new home, and I love the snack trays.
Originally posted on frigidaire.com

Yes, I recommend this product

Submitted by CareZ - 5/1/2025

Everything is great. We did our research and I I believe Frigidaire was best choice of refrigerators made. It is quiet, spacious and was designed great.. I hope to keep it for as long as my last refrigerator 20 years 33Thank you
Originally posted on frigidaire.com

Yes, I recommend this product

New counter depth fridge

Submitted by Ll49ers - 4/30/2025

Beautiful well made fridge with air and water filters. Multiple temp settings for 3 compartments
Originally posted on frigidaire.com

Yes, I recommend this product

First and last time I'll buy anything from Frigidaire

Submitted by The_Mechanist - 4/28/2025

Bought this fridge brand new from home Depot, and it has been nothing but problems. First they dropped the fridge off and had excellent customer service from home Depot, not blaming them at all. With the fridge situated in the house. I removed all the protective plastic and covers and plugged it in for the first time, then left my house for a few hours to let it cool down. I came back 6 hours later and the fridge isn't even starting to cool. That's warranty claim number one. After a week of waiting between phone calls and organizing times with repair and waiting for parts, it gets fixed and the fridge finally starts to cool for the FIRST time in its life. Yes it was broken right out of the box! After the first warranty claim and repair. It's been about 2 months and now the freezer does not cool anymore, fun fact, every few hours the fridge will start to beep repeatedly saying freezer temperature high, which leads to a very bad annoyance and also leads to a lack of sleep in the middle of the night because of this stupid alarm. So the first night the freezer side stopped cooling and about the third time of me waking up in the middle of the night to shut the alarm back off, I decided to unplug the refrigerator. Plugged it back in first thing in the morning, 7:15 a.m., writing this review, 2:15 p.m. The fridge side is still not cooled back down. I guess this is going to be warranty claim number two. It seems like the whole fridge is on its way back down again. Like it says in the title of the review, I've never bought anything from Frigidaire and if this is going to be the bar set by them, I'm never buying anything from Frigidaire again. Anyone at Frigidaire, if you read this please email me, I look forward to resolving this issue. Or getting this fridge out of my life. Attached to this review are the refrigerator and freezer set temperatures and actual temperatures. This is pitiful from a fridge that isn't even 6 months old yet.
Originally posted on frigidaire.com

No, I do not recommend this product

Excellent design

Submitted by Whitehouse Kennesaw - 4/28/2025

We™€™ve had our fridge now a little over a week and a half, and of course with any new appliance it takes a minute to adjust to the best way to arrange. The little snack drawers are about the only feature that I don™€™t find useful™€¦ Unless you have a super small and flat item, it is somewhat a waste of space. However, every other feature on this fridge, including the bottom left Being a flexible, space for either refrigeration and or freezing is fantastic. The storage for the size of this fridge is excellent. The icemaker is so much much better where it sits and dispenses as compared to the ones that are in the actual door. Very pleased with our new refrigerator.
Originally posted on frigidaire.com

Yes, I recommend this product

4/28/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Great refrigerator for the price.

Submitted by domriehl - 4/28/2025

Bought this unit to replace my 10 year old samsung that kept having the condenser freeze. This unit has held temp remarkably well, and is well laid out for use. My only complaint is the ice maker is a little louder than I'm use to, but this is a minor issue as the ice maker only runs periodically.
Originally posted on frigidaire.com

Yes, I recommend this product

Multiple Defective Units But Eventually Resolved

Submitted by JD_MB - 4/28/2025

It's difficult to evaluate this refrigerator because I'm on my third one inside of six weeks. The first unit was delivered and installed; the freezer completely failed after two days and then the refrigeration compartment failed on day six or seven. Lowe's/Frigidaire weren't able to dispatch a repair tech, so Lowe's offered to order us a replacement. Spoiled food and another 3 week wait. Unit two was installed, but 4 of the 5 interior LED lights weren't working (and they don't appear to be easily replacable/serviceable by the end user). Lowe's immediately offered to replace the entire unit again, which they did after two-three weeks. Now two weeks in on unit three, everything seems to be working fine, and I'd give the working unit a solid 4 stars out of five, but I can't overlook the quality control that led to two defective units being sent to us. On the plus side, I like the smaller ice cubes better than the half-moon shaped ice that many refrigerators make. One nitpick/design issue: The lower left-hand drawer is slightly wider that the left hand door opening. So while it may appear in photos that you could fully open that drawer by opening the left side door only, that's not the case.
Originally posted on frigidaire.com

No, I do not recommend this product

4/27/2025


Originally posted on frigidaire.com

Yes, I recommend this product

4/26/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Very nice refrigerator

Submitted by dplopper - 4/25/2025

I love the bright lights, the ice maker that has a different shape of ice, the little side area that can be a fridge or freezer. The water and ice features in the door work very well. I really like the versatility of moving door shelves around and adjusting the shelves in the fridge. I do feel like the snack drawers are too shallow. I can't fit much in there and I don't really care for the sliding shelf in the freezer. Things fall off the back, but it can be taken out and then I have more room in the drawer.
Originally posted on frigidaire.com

Yes, I recommend this product

French Door Counter Depth

Submitted by PickleMe - 4/24/2025

This is a great refrigerator for smaller families that like the versatility of changing the temperature of one of the bottom sections so it can be a fridge or freezer. The refrigerator has plenty of space and the shelves are adjustable. The small drawers at the bottom of the main section are labeled snacks; they are slightly impractical given the shallow depth. One other design flaw is the inability to open the left crisper bin completely with the right French door shut. The refrigerator is sleek and contemporary with the lack of handles protruding into space.
Originally posted on frigidaire.com

Yes, I recommend this product

Very Nice!

Submitted by Kmgirouard - 4/23/2025

We love tt, I just wish it had an actual drawer for deli meat & cheese instead of the snack drawers though.
Originally posted on frigidaire.com

Yes, I recommend this product

Amazing functionality!

Submitted by Donna 727 - 4/22/2025

Love the slide out shelves in the freezer, the convertible fourth door space, and the water and ice in the door that can accommodate tall cups and pitchers
Originally posted on frigidaire.com

Yes, I recommend this product

Great but needs some improvements

Submitted by Jvillani - 4/22/2025

Love the option to have three compartments as a fridge! My complaint would be the ability to adjust shelving is limited.
Originally posted on frigidaire.com

Yes, I recommend this product

Counter depth 4 door refrigerato

Submitted by KP kitchen - 4/21/2025

Overall the refrigerator is great. It is not truly ™€œcounter depth™€ which was a little disappointing. We full expected that the doors would be past the counter, but 2™€ beyond the doors is visible as well. We have standard depth cabinets and counters so I anticipated that it would fit the space better than it does.
Originally posted on frigidaire.com

Yes, I recommend this product

4 Door Refrigerator

Submitted by Beth C - 4/21/2025

A year ago we purchased a Frigidaire brand stove and fell in love with the Frigidaire brand When our old refrigerator started leaking we opted for this refrigerator! We're using the bottom left as a freezer and are considering losing our deep freeze in the garage. So much room and easy to adjust. Not a huge ice maker, but we're adjusting to that. We're so happy with this refrigerator overall.
Originally posted on frigidaire.com

Yes, I recommend this product

Happy so far

Submitted by What idiot decided t - 4/20/2025

Still getting used to the four door style and having no handles to grab.The layout is good, especially the lift up shelf for tall containers. Too soon to talk about reliability.
Originally posted on frigidaire.com

Yes, I recommend this product

great

Submitted by booze - 4/19/2025

very happy with refrigerator love the flex door
Originally posted on frigidaire.com

Yes, I recommend this product

Love This Split Door Fridge

Submitted by New to Nashville - 4/18/2025

We love the utility of this 4 door refrigerator. We were a little concerned about downsizing to a counter-depth refrigerator, but as empty nesters it has plenty of space for just the two of us, and the flex compartment is great for whatever you decide you need a little more of. Definitely recommend.
Originally posted on frigidaire.com

Yes, I recommend this product

Frigidaire 22 Cu. Ft. Counter-Depth 4-Door Refrigerator

4/18/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Great so far!

4/17/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Great fridge

Submitted by Meredith797 - 4/17/2025

We love the layout of this fridge and the endless configurations to maximize space.
Originally posted on frigidaire.com

Yes, I recommend this product

Overall happy

Submitted by JillQFC - 4/17/2025

Overall I am happy with my fridge. I have had it for over a week now and have zero complaints. Love the flex fridge idea!
Originally posted on frigidaire.com

Yes, I recommend this product

Frigidaire review

Submitted by JayCon - 4/16/2025

My wife and I love it. The lower left compartment can either be a wine cooler or freezer. We're using as a freezer initially. The snack drawers are somewhat useful, but could be designed better, maybe being able to pull out. It makes ice cubes very quickly and just the right size for a cold drink. Finger prints don't show on the doors. We'll enjoy this for many years I'm sure.
Originally posted on frigidaire.com

Yes, I recommend this product

I love it!

Submitted by Cshat - 4/16/2025

I love the size of this refrigerator! I also love that one zone can be fridge or freezer. It™€™s working great and looks great.
Originally posted on frigidaire.com

Yes, I recommend this product

Love it!

Submitted by Oralenti - 4/15/2025

So far, I'm really happy with my new fridge! I love that 4th flexible compartment, right now I use it for my drinks, but when I had family over and needed more space for frozen stuff, I just switched it. It's quiet, and looks good!
Originally posted on frigidaire.com

Yes, I recommend this product

my new Refrigerator

Submitted by Barbstreck - 4/15/2025

I love it, I knew I could not deal with a freezer drawer on the bottom, and was so thankful I found a four door model, we have had it for several weeks and every time I open the door it makes me smile, I just love having the refrigerator on the top, so much easier to find things
Originally posted on frigidaire.com

Yes, I recommend this product

Birthday Gift

Submitted by BR81 - 4/15/2025

I love my new Frigidaire. I am still getting used to all the different features. I especially like the wide shelves on the doors. After much research I purchased the refrigerator as a gift for my eighty-first birthday. All I have to say is it is a great birthday gift
Originally posted on frigidaire.com

Yes, I recommend this product

I liked it!

Submitted by aineo95 - 4/14/2025

I liked it and more space, and cooling, freezer works well, however, sound makes noise.
Originally posted on frigidaire.com

Yes, I recommend this product

Good Refrigerator

Submitted by mhomff - 4/14/2025

The Refrigerator is great. I like the 4 doors, water and ice dispenser. This refrigerator is so much better than my previous LG refrigerator. I would not never recommend an LG refrigerator to anyone. This refrigerator also looks great. I would recommend this refrigerator to anyone.
Originally posted on frigidaire.com

Yes, I recommend this product

Awesome Four Door

Submitted by Cline3 - 4/13/2025

Our previous refer finally gave out. After a great deal of research, we found this Frigidaire Gallery four door unit. We are extremely happy to be done with our old bottom drawer freezer. It is so nice to be able see all the food in the freezer. This unit is also very quiet. Even when producing ice.
Originally posted on frigidaire.com

Yes, I recommend this product

Lives up to its name!

Submitted by RonDHJr - 4/13/2025

We purchased a new Frigidaire, which we started off with for our first refrigerator. Setup was very easy, and it delivers ice and water perfectly. I look forward to many years with this product!
Originally posted on frigidaire.com

Yes, I recommend this product

4/12/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Submitted by Tombro - 4/11/2025

It has a sleek look, and the fingerprint resistance is great. The multi-use section as either refrigerator or freezer is a bonus. The compressor is nice and quiet. Everything seems to be very thoughtfully engineered.
Originally posted on frigidaire.com

Yes, I recommend this product

Love it

Submitted by Wils712 - 4/11/2025

We love our new 4 door refrigerator with all the versatility and ability to organize the way we like!
Originally posted on frigidaire.com

Yes, I recommend this product

Fits our needs.

Submitted by kpwag77 - 4/11/2025

We had a Frigidaire Side by Side that after 21 years the refrigerator side wasn™€™t staying cool. Instead of trying to fix it we decided on buying a new one. We ended up choosing this model because we like the side by side door configuration and the refrigerator being on top. Plus we have a 8 yo and a 4 yo and wanted to be able to set up the bottom left section as their refrigerator to keep their drinks and snacks in. As they get older we will start using it as an additional freezer space. Have only had it a few weeks now but really like it. The interior lighting is great and the lighting that lights up where you grab to open the doors is nice also. Although smaller in cubic size than our last one it™€™s not that noticeable because of the way it™€™s organized. The only slight negative is it™€™s a little cumbersome getting the gallon milk and tea containers in and out of the bottom door shelf. Have to put them in at quite an angle.
Originally posted on frigidaire.com

Yes, I recommend this product

Submitted by Sboe - 4/10/2025

Only issue is that the snack zone is too small.
Originally posted on frigidaire.com

Yes, I recommend this product

4/9/2025


Originally posted on frigidaire.com

Yes, I recommend this product

Best Refrigerator we ever Purchased!

Submitted by Mar13 - 4/9/2025

We replaced our old refrigerator - had used same brand for years - but were very unhappy with the last one. This one had everything wee wanted - ease of use, friendly and plentiful storage available for the size, ease of accessing differing areas, great water and ice dispenser!
Originally posted on frigidaire.com

Yes, I recommend this product

Great Fridge

Submitted by Gnash - 4/9/2025

We have really liked our fridge so far. The design is great and looks sleek. It takes some getting used to not having handles on the doors. Really like the flexibility of the 4th door.
Originally posted on frigidaire.com

Yes, I recommend this product