Free product design and manufacturing advice.
Submitted by Freeadvicebro -
4/19/2025
From an assembly process point of view there was a lack of quality control at least for appearances. First the door seals were not installed the same way, were the supposed to be tucked in to the sheet metal or not? Even if it does not matter to the function of the fridge, it makes the quality look terrible for what would amount to 60 seconds of work. The expanding foam injection points were not cleaned up and plenty of foam was visible. at other points as well. Again a few more seconds of work to make it look presentable.The handles were not cleaned before the protective film was put on, not a big deal, but it seems crumby to get dirty hardware out of the box.The product sticker (with the model and serial numbers) was also very crooked. Granted this doesn't matter, but clearly they must under pay their employees if the employees can't feel the need to put a little effort into placing a sticker correctly. And I don't mean that it need to be supper preces but when the sticker is at a 20° angle it's just sad.Now from a functional design view. The toe grill does not fully snap into place for the model I received, which means the design is not functional with the allowed tolerances. Which means either the part should be held to tighter tolerances (more expensive) or a redesign is needed.A further redesign would be to make the doors even upon shipping. Granted the reason it is currently done this way is so that the doors are stabilized by the lower hinge brackets. Perhaps a it would be better to add more slots so that the brackets can be moved during assembly and still support the door during transit. On a similar vein the size of the nut for the door adjustment was incorrectly label in the included manual, which said the nut was 12mm when it was 7/16". That is not even the same measurement system let alone the wrong size. Does anyone proof read that thing?The leveling feet's did not have enough access for normal tools to easily adjust them. Either a redesign is need or a thin flat wrench should be included with each refrigerator.The biggest issue by far is that one of the components is making a loud annoying noise. Especially because I have had the refrigerator for about a week. I am unable to give customer service a recording of the noise so they could not help troubleshoot it at all. With my admittedly limited knowledge I believe it is one of following three components: the damping motor, water valve, or compressor. I have the ice maker removed and the water dispenser tuned off so if it's the water valve that means it is still trying to work for no reason which is a poor controls design. If its one of the other parts that means either the quality control is so bad that bad parts are getting shipped or the design team decided annoying noises are acceptable for an appliance that is often in ear shot of most people's living spaces, which does not bode well for their critical thinking.In all I am not satisfied with the refrigerator and will be attempting to return it and get one from a different brand that actually cares about their product and the end user.
Originally posted on frigidaire.com
No, I do not recommend this product
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