Refrigerator looks nice but not made well
10/19/2017
I purchased four new appliances, all KitchenAid brands, which were delivered in September. I went with KitchenAid because my last dishwasher and range were KitchenAid products and my appliances were all 24 years old. They were still working when I got my new ones. I like my other new appliances but do not like the refrigerator at all. Since it was a special size because of the limited space I had for a refrigerator, I never got to see it, only saw a picture of it which wasn't helpful at all. I have had the service people out here three times in less than two months to fix problems with it. The drawer doesn't stay closed inside which was looked at by two different people and it still isn't right. It keeps popping open because accordingly to the service man, its the way its made in the back that forces it to pop open. The dividers that fold down for taller items is worthless. When they are down, it takes up room on the shelf beneath it and its impossible to get anything to high to fit on that shelf. One of the shelves has the drop-down the whole length of the shelf and the other one is a partial drop-down. This one is much worse because with it being a partial drop-down, the divider in the middle takes up even more room and the middle of the shelf for storing items is pretty much worthless for anything. I did call KitchenAid on this and requested whole complete shelves without any drop downs and they quickly sent them out to me. i was very happy with their customer service and their prompt attention to my concerns. The side rails that holds the shelves are made of very cheap plastic that keeps moving every time you open one of the drawers which is very annoying. The workmanship and quality of this product is not good. I would not recommend this product to anyone. When I look at other refrigerators on the market, they are made much better than this KitchenAid which surprises me because their other products appear to be very good quality.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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