Liking the 700 Series Washer and Dryer but...
Submitted by MitchF -
1/1/2026
Purchased the pair of 700 series, alpine (dark green) washer and dryer back in February 2025. Purchase and delivery from the local appliance store was a good and they changed the direction of the door on the dryer without issue. Fast forward 9 months and I returned home to water on the floor of the laundry room. Heard water running and the sound seemed to be coming from the dryer?! Looked in the dryer drum and it had an inch of water in it. Remember that there was a steam feature on the dryer. I turned off the water hook up to the dryer and the water stopped running. After cleaning up the spill water, I placed a call to Electrolux to open a service ticket since the unit was still under warranty (less than a year old). Turns out the water regulator, which manages turning the water feed on and off into the dryer, had failed and needed to be replaced. Only after 9 months!?! Thankfully we were home when this happened, our washer / dryer is on the 2nd floor, and we had only several gallons . If we weren't at home, the water could have run and run causing a great deal of damage to our home. Took a couple of days to get the part and the technician did the repair and was in/out in 20 min. Unfortunately, with this part failing and simply letting water spill into the dryer drum and all over the floor, I've decided to forego hooking the water feed back up to the dryer and not take advantage of the Perfect Steam capability. I can't risk a part like this failing again and potentially causing tens of thousands of dollars water damage in my house. To be honest, the engineering on this component seems to be faulty and essentially the regulator fails open versus failing closed. To the Electrolux engineering / design team, you might reconsider the design of this component and ensure that it is designed to fail closed if the part has a problem versus just letting water run unregulated into the dryer.
Originally posted on electroluxappliances.com
Yes, I recommend this product
|