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The Working Man's Store
Established in 1981

1.800.559.0122

LG Logo

28 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

Model # LMXS28596D

 3.6 out of 5 (39 Reviews)

Available in 2 Color(s)

Call for Our Best Price

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Features:

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • PrintProof™ Finish
  • Double Freezer Drawers
  • Door Cooling+
  • ThinQ® Technology with ThinQ Care

From the Manufacturer

Interactive Tour

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CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Evaporator 1
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 337 lbs. / 364 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803595
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 6 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
SUMMARY
Display Type Membrane / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

AB1200 Product Details

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 1.800.559.0122 for assistance. Click Here for Jersey Coast Appliance location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!

3.6

out of 5 (39 Reviews)

61% of reviewers recommend this product.

Submitted by EdandDidi - 2/17/2024

Ive hade a lot of unresolved problems with it. water filtration and freezer door ongoing problem. Ive got an email to Daren at customer service. im still waiting for a response. This response will im sure also be ignored. Maybe Ill be surprised
Originally posted on lg.com

No, I do not recommend this product

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Terrible customer service

Submitted by Dissatisfiedxfour - 1/31/2024

The technician that came to my home was rude and condescending. You all would benefit from giving you staff a training in people skills. He tried his best NOT to have to fix my appliance. He called the home office and they instructed him to repair the appliance and he said We are doing you a favor. Do me a favor dont do me any favors. I spent over 3k on an appliance and when is stops working before my warranty expires it is not a favor to repair my appliance. I wish I could leave you zero stars
Originally posted on lg.com

No, I do not recommend this product

Refrigerator Is Nothing But Problems

Submitted by Jerry Hromada - 1/15/2024

This refrigerator has been nothing but problems. First the compressor went out and had to be replaced. Then it stopped making ice and became warm inside. After another service call and parts being replaced it worked for about a day and now we have another service call for the same issue. Overall weve had 5 service calls on it. I have LG televisions and a washer and dryer that have been really good but this refrigerator has been a clunker.
Originally posted on lg.com

No, I do not recommend this product

Never Buy LG Products.Poor Quality/Service Support

Submitted by Lenardo11 - 1/12/2024

This is one of the worst products and experiences that I have ever experienced. Firstly LG Electronic Alabama technical support is unacceptable.There were at least eight repair attempts to get the refrigerator to work properly. the following components were replace. Ice-maker. Compressor.Fan assembly Door rails freezer drawer seals. As a result I lost $150 in food due to spoilage. In addition I was without a refrigerator from December 2023 until Jan 11 2024. I am a disabled military veteran and needed my refrigerator. It was extremely difficult to get LG Electronics Repair in Alabama to final make a decision that the refrigerator was no longer repairable. It took LG Electronics several days to submit the proper documentation to Lowes Warranty that would enable me to get a replacement refrigerator. Because of this bad experience I will never buy LG products again because the Repair support from LG Electronics in Alabama is substandard. I filed a report with the Better Business Bureau abot LG Electronics Alabama.
Originally posted on lg.com

No, I do not recommend this product

Refrigerator not cooling

Submitted by Kanjo11 - 1/11/2024

I called LG because my refrigerator was not cooling and they sent someone out to check he discovered that ice in my freezer had blocked the vents that send cool air to the refrigerator section. He defrosted it and to my surprise I was charged 600 dollars for this service. I see this as an exploitation of customers. LG needs to stop this practice. Defrosting a freezer should be part of troubleshooting not a technicians job. I feel bad about this charge. It is unfair.
Originally posted on lg.com

No, I do not recommend this product

Gift box Incentivized Review

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Lots of room small ice maker.

Submitted by knightsarah - 1/8/2024

We purchased this refrigerator in 2019 and its been super nice. Lots of room and the see through door is amazing and really helpful. The ice maker is a bit small for our family of 5 and for this reason i have rated it 4 stars. But other than that its been very nice.
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Great Refrigerator

Submitted by partsguy - 12/26/2023

I purchased this almost a year ago and it has been a great fit for everything we need. I like the multiple opening doors and the knock feature. I didnt think we would honestly use that feature much but find myself knocking regularly. We also love the slim line ice maker that doesnt take up half of the top shelf.
Originally posted on lg.com

Yes, I recommend this product

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Submitted by Sunil patel - 12/19/2023


Originally posted on lg.com

Yes, I recommend this product

Nice features good looking

Submitted by Sobrunsbob - 12/2/2023

I have had this for a few weeks now and all is working perfect. The see through door is pretty cool. It runs very quiet. The only real sounds you hear are the ice maker dumping ice and filling the water tray. The double freezer doors are a real plus over the single door ones in which you tend to forget about frozen food because it gets buried under other items. I love the door in door for easy access to things you use every day milk Juices butter only issue is the bottom shelf could be about 1/2 inch taller so I dont have to turn the butter tub sideways or lift the shelf up to get or put away butter.
Originally posted on lg.com

Yes, I recommend this product

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Submitted by Tom Talerico - 11/19/2023

You wouldnt want my review. I have very few things that you would want to publish. We still have plenty of questions about our purchase and cant get answers
Originally posted on lg.com

No, I do not recommend this product

Great Fridge but that ice maker / water

Submitted by oater2 - 11/16/2023

Love our refrigerator however as usual there is a code on the ice maker/water door: I F E. I talked to an agent and did what they told me to do. Still not working and it is nearing Thanksgiving/Christmas. It also seems like the thermostat is off in temp as some drinks are freezing up in the refrigerator part. Otherwise........... it is beautiful and spacious
Originally posted on lg.com

Yes, I recommend this product

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Bad components and not so good support

Submitted by Loweandbehold - 10/23/2023

Not very impressed. After only 2 years of use the compressor went out. I called the service support only to be told that there is not an LG technician near me to come fix my issue. The only good thing is that if I can get it fixed it would be covered under warranty. At least that was what I was told.
Originally posted on lg.com

No, I do not recommend this product

Gift box Incentivized Review

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Wise choice

Submitted by roblin83 - 10/19/2023

I have had this refrigerator for a month now. I love it. It was my second choice due to the first one being too tall for my house but im glad its the one i ended up with. Its pretty awesome.
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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I chose wisely.

Submitted by roblin83 - 10/16/2023

This brand and model were my second choice becuase my first choice did not fit in the space. I am very glad it didnt fit. I am loving this new LG. It has lots of room well lit and the freezer space is fantastic. My goal is to stay organized and keep it looking as good as possible. So far so good.
Originally posted on lg.com

Yes, I recommend this product

Spacious

Submitted by EMD20 - 10/9/2023

I bought this 2020 and I have enjoyed it. But unfortunately it stopped working.
Originally posted on lg.com

Yes, I recommend this product

Compressor failed after only 2.5 years

Submitted by Melb49 - 9/24/2023

We had a cooling failure in both the refrigerator and freezer. It took a full week before it could be repaired. During this time we had to buy multiple ice coolers and add ice to them every day. We had just gone food shopping which we only do once a month. The technician was excellent. He fixed the problem in under an hour.. I would have given the overall rating much lower if it were not for him.
Originally posted on lg.com

No, I do not recommend this product

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Leaky freezer gasket

Submitted by Jamesjl55 - 8/15/2023

Bottom freezer was making lots of frost. Noticed gap in bottom gasket. Reported the gasket to LG and they sent me the wrong one. Hopefully the one theyre sending now is correct.
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Good until its not

Submitted by DU01 - 8/9/2023

I bought the French 2-door refrigerator 4 years ago. It was love at first sight. The printproof black stainless steel beauty with door in door and 2 freezer drawers made buying decision easy. Everything was great until 2 weeks ago when everything unthawed in freezer and refrigerator no longer kept food cold. A lot of food thrown away. Condenser was replaced. Temperature fluctuations in refrigerator and freezer and still no ice after 2 weeks. Waiting for repairman to come again. Seems a short time for malfunctioning.
Originally posted on lg.com

Yes, I recommend this product

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Beautiful fridge lots of room.

Submitted by Scott z - 7/13/2023

Well I love this fridge and I love the black stainless steel look. Lots of room for food and beverages and the dual freezers are nice Only thing I dont like overall is the size of the ice maker. Doesnt hold much so if you have a big family youll need another way to get lots of ice Now we have had the fridge 3 years and the compressor went out while we were on vacation Lucky someone was watching our house. Its frustrating losing all that food but LG did come out and fix it for free a week later So I guess that could of been worse
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Great looking frig. Working wise- Terrible

Submitted by Geistys - 7/9/2023

Bought this 4 yrs ago and the compressor n a sensor already went. Would have cost 1/2 what we paid for it on sale mind you and ALSO had 2 family members who purchased a LG FRIG W/ LINEAR inverters to have theirs also quit -1- in 6 no. And the2nd in 3yrs. All agreed done with lg especially if equipped with linear inverters all of us ended up buying new fridges n not LG. Stores will even tell you to stay away from any with linear inverters in them
Originally posted on lg.com

No, I do not recommend this product

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Damaged upon Arrival

Submitted by MateoPilot - 5/30/2023

I must say that this fridge looks really good and the knock knock feature is nice. Interior space looks like it will be more than adequate for what we need. Unfortunately we have been unable to use the refrigerator as it was damaged in transit and will not cool properly. The door was also damaged and I will add that LG was quick to respond to a repair request. LG was not so helpful in obtaining a replacement refrigerator rather wishing to send a technician to replace major components of a brand new unit. Thankfully Appliannces Connection was able to step in and assist with obtaining a replacment unit. I look forward to receiving the new refrigerator someday and enjoying the benefits of having a working unit in my kitchen.
Originally posted on lg.com

No, I do not recommend this product

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Awesome fridge scared for reviews though.

Submitted by theanimaster - 5/24/2023

Ive had this fridge since 2019. Glad I bought the extended warranty. Its been an awesome appliance until it came to a simple repair. The micro switch on the ice/water dispenser broke. The method to replace a simple switch couldnt be more complex and overwhelmingly complicated so I had to refer to the experts as I did not want to do anything that would void the warranty. Long story short the experts had to order the parts plural and it is one month going because one part shipped broken because they packaged it in a very flimsy bag instead of a box for such a large piece of plastic. Never seen such reckless abandon toward packaging. Hopefully I will one day get all the parts despite this only being a simple switch replacement so I can get my ice/water maker working again. Im just fortunate that it wasnt something more serious The reviews on customer service and similar issues like this are also disappointing and I was in denial for such a long time myself I paid so much for this WHY or HOW can it possibly break? But denial can only get you so far. Eventually you have to accept the truth about what other people are reporting.
Originally posted on lg.com

No, I do not recommend this product

Gift box Incentivized Review

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Happy customer

Submitted by Michelle G - 5/23/2023

I bought a washer and dryer the turbo and love them. I also purchased a 2 door 2 draw refrigerator freezer. Very satisfied with the quality and performance.
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Beautiful design/bad quality

Submitted by Aida Beharovic - 4/12/2023

Ever since this refrigerator came out we wanted to buy it and we did with the rest of the LG kitchen appliances. The design is beautiful and I give 10 stars for that and so is the color dark grey. It is very spacious and has everything I need but... the quality. Right after 13 months of owning this nice and quite pricey appliance it started making noise reporting a problem and we ended up with a broken fan motor that is not covered by a manufacturer warranty. How is it possible that a mechanical component of the refrigerator breaks after 13 months? I still have a refrigerator I bought 25 years ago and never had issues with and I spent 4x less than what I spent on this one. This is very disappointing considering that all my major appliances including TVs and other small ones are LG. I just hope that I will not be having issues with the rest of them.
Originally posted on lg.com

No, I do not recommend this product

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Black stainless steel coating peels off

Submitted by Enrique1 - 3/18/2023

The black stainless steel is a coating. Theres an error in manufacturing that causes the paint to chip off specially around the handles. LG admitted to this and changed my microwave door but refused to do anything about the refrigerator saying it was a scratch. Also the coating is not available separately so theres no way to fix it. Now Im stuck with multiple appliances with this issue. Will not purchase again from this manufacturer.
Originally posted on lg.com

No, I do not recommend this product

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Great looking machine- and efficient

Submitted by Abstod - 3/15/2023

Weve had this refrigerator for a couple weeks now and we love it. Not only does it look great but it works well and cooled down very quickly after installation. The ThinQ app is fun to look at to see information about it too. Nice perk that will come in handy especially if theres ever an issue with it.
Originally posted on lg.com

Yes, I recommend this product

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Beautiful and roomy

Submitted by TexTammy - 2/21/2023

We just got this a little over a week ago and we love it so far Its so roomy and has great features like crushed or cubed ice the drop down shelf for taller items and the door within a door for things you use more often
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Fantastic fridge

Submitted by TraceyJean - 2/7/2023

We purchased this fridge almost a month ago. Our previous fridge was about 12 yrs. old. We really werent looking to spend this much but after seeing it we are glad we went with this model. Love the 2 separate freezer drawers and the kids love knocking on the glass door. We are waiting a little while to upgrade the other appliances. The only thing I wish it had is a light in the bottom freezer drawer.
Originally posted on lg.com

Yes, I recommend this product

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Reliable Refrigerator

Submitted by ChgoCouple - 1/18/2023

Still very happy with our appliance purchase from 4yr ago. We love all the features benefits.
Originally posted on lg.com

Yes, I recommend this product

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My newest appliance for kitchen

Submitted by Sami 55 - 1/17/2023

This refrigerator is largest one owned it fits great in small to med size kitchen interior very organized spacious fits many jars bottles so far its been a year with no problems very satisfied with it
Originally posted on lg.com

Yes, I recommend this product

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double freezer

Submitted by double freezer - 12/30/2022

it has been a great choice in fridges as we really like the double freezer drawer
Originally posted on lg.com

Yes, I recommend this product

Gift box Incentivized Review

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Great service

Submitted by AlexJG - 12/24/2022

Jeremy arrived when he said he would and completed the fix quickly. He was personable and I felt comfortable leaving the house for 30 minutes to attend to a family event.
Originally posted on lg.com

Yes, I recommend this product

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LMXS28596D

Submitted by LSEL6335D - 12/19/2022

There is no light in the bottom freezer. The freezer doors wont stay open so its hard to put food in. I find little dead bugs in it when I open the door sometimes. The ice maker jams every other day.
Originally posted on lg.com

No, I do not recommend this product

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junk it broke in less than two years

Submitted by jwff - 12/2/2022

the compressor went out and they wont make it right
Originally posted on lg.com

No, I do not recommend this product

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Very nice fridge

Submitted by Thomas in Tennessee - 11/16/2022

Weve had the refrigerator for a few months and really like it. I like to be able to see whats inside without standing there with the door open. I think I could give it 5 stars except there have been some jams in the ice maker and I would prefer larger cubes. Otherwise it has performed flawlessly.
Originally posted on lg.com

Yes, I recommend this product

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Beautiful

Submitted by travelmom - 11/5/2022

We love our new fridge. Its beautiful and has plenty of space. The instaview door is my favorite. I like that it has two freezer compartments. I can keep meet and fish seperate from other frozen items. Its quiet and easy to clean. Highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

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Just Chilln

Submitted by DGMAX - 11/5/2022

So far so good Pricey appliance but the Refrig/freezer is working great Of course time will tell on the longevity seems one just never knows with appliances manufactured today. First time for us having a refrig with freezer drawers but so far we like it. The complete unit is very spacy. Also love the Door in door feature It gets the most use But I have not been able to get the ThinQ app to count the Door in door openings separate from the full door operation even though the app has a designated line count just for it. Potential improvements except maybe lowing the price would be to add a selector button for a night light either for the light around the ice/water dispenser or for the Door in door knock knock light. Also and this applies to any refrigerator/freezer which has a digital display for setting the internal temp setpoints once the temperature controlling point is set for each section how about displaying the actually internal temperatures on the same display? Had a refrig back in the late 80s which had this feature it was great Could tell the actual internal temperature at a glance and it made it possible to head-off cooling issues. Would also be good to incorporate alarm warnings if the temp in either section or both exceeded predetermined set-points to draw the owners attention.
Originally posted on lg.com

Yes, I recommend this product

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One cup of cold water only

Submitted by Maryam Yaso - 10/3/2022

I love the feature of this fridge but it only makes one cup max two cups of cold water and scratches easily
Originally posted on lg.com

Yes, I recommend this product

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Great features

Submitted by Tagomata30 - 9/20/2022

We bought this to match our new kitchen renovation and OMG this looks really great and add our kids loved it.
Originally posted on lg.com

Yes, I recommend this product

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