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The Working Man's Store
Established in 1981

1.800.559.0122

LG Logo

Single Unit LG WashTower™ with Center Control™ 5.0 cu. ft. Front Load Washer and 7.8 cu. ft. Electric Ventless Heat Pump Dryer

Model # WKHC252HWA

 2.8 out of 5 (17 Reviews)

Available in 2 Color(s)

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Features:

  • Enjoy a 2-year limited warranty on select appliances purchased through December 31, 2026 via the ThinQ® app. Terms apply.
  • Mega & Ultra Large Capacity 5.0 cu.ft. Washer and 7.8 cu.ft. Dryer let you fit more in every load
  • Single Unit Vertical Design takes up half the floor space
  • Dual Inverter HeatPump™ & Ventless design offers flexible installation and greater energy savings
  • LG exclusive Direct Drive Motor System provides even washing/drying and quiet, efficient performance
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings
  • Advanced washing performance with TurboWash™ 360°
  • Auto Cleaning Condenser™ flushes away lint for better drying and energy efficiency-automatically
Dryer Programs
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 8
Dryer Options Condenser Care, Control Lock, Less Time, More Time, Wi-Fi / Remote Start, Signal, Drum Light, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Dry Modes Energy Saver, Normal, Speed
Manual Dry Times 30 - 70 min (10 min. increments)
Laundry Appliance Capacity
Washer Capacity 5 cu.ft.
Dryer Capacity 7.8 cu.ft.
Summary
Product Color White (W)
Full Touch Electronic Control Panel with LED Display Yes
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Type of Display LED
Center Control® Yes
Energy
CEE Tier Tier 2
CEF 9
ENERGY STAR® Most Efficient Yes
ENERGY STAR Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Quick Wash
No. of Washer Options 9
Washer Options Drum Light, Signal, Control Lock, Tub Clean, TurboWash®, Wi-Fi / Remote Start, Extra Rinse, Pre-wash, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Precise Temperature Control with Variable Compressor Yes
Turbowash® Type TurboWash® 360 Technology
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle No
ColdWash™ Option No
Sanitary Cycle No
Sensor Dry Yes
Steam Technology Yes
Laundry Appliance Convenience Features
Auto Cleaning Condenser Yes
4 Adjustable Legs Yes
Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
Vent Type Ventless
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wi-Fi Yes
ThinQ UP™ Yes
Motor
Axis Horizontal
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Chrome Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
Power Source
Dryer Power Source Type Heat Pump
Washer Electrical Requirements 120V, 10 Amps
Dryer Electrical Requirements 240V, 4.2 Amps or 208V, 4.0 Amps (15 Amp Circuit)
Ratings CSA Listed
Washer Power Source Type Electric
Dimensions
Carton (WxHxD) 29 1/4" x 77 1/2" x 33 1/4"
Depth with Door Open 57 1/2" D with door open
Product (WxHxD) 27" x 74 3/8" x 32 3/4"
Weight (Product/Carton) 353.0 lbs / 380.0 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174072318

AB1200 Product Details

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 1.800.559.0122 for assistance. Click Here for Jersey Coast Appliance location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

Finding the right appliance can be a daunting task, but one well worth the effort. You'll use your new appliances often, and they add value, style, and convenience to your home. Make sure you have the right information to help you make these important decisions. Shop with experts who can show you the best selection available and answer all your questions; come see our inventory of the latest trends and the most dependable manufacturers.

Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

Come shop with us!

2.8

out of 5 (17 Reviews)

35% of reviewers recommend this product.

Poor customer service

Submitted by Ted O - 4/14/2026


Originally posted on lg.com

No, I do not recommend this product

Love the Heat Pump Washtower

Submitted by tomkfl - 3/3/2026

One month in and still love doing laundry. The washtower installation was painless smooth and efficient. On time white glove service what not to love. Installers did a quick demo and our family was up and running. The LG programs on dryer and washer are easy to deal with. Wash time is much shorter than we are used to from our previous 13 your old LG wash/dry pair. The heatpump dryer was our main reason to pick this LG washtower. Yes drying time is about 50 longer than with a electric dryer but the electricity savings are incredible. The other benefits of the fully integrated heat pump dryer are that there is no external venting no cleaning of roof vents or vent pipes. Here are all the pros: Lower electric cost - lower maintenance cost - more environmentally friendly - faster wash times - WIFI connectivity with lots of information notifications and programmability - much improved filtering system - lighted drums in dryer and washer Not quite positive but not negative as all can be adjusted: Regular washer program default to warm water instead of cold - Bedding program does not default to hot - fabric softener needs to be diluted - Not so great: LG WIFI phone notifications of washtower status do not allow for phone sound to be selected We are very happy with our purchase of the LG Washtower with heat pump and hope for many years of efficient use.
Originally posted on lg.com

Yes, I recommend this product

Dryer has had me in tears of frustration

Submitted by erica24 - 7/8/2025

The washer is great but the dryer almost brings me to tears every time I use it. Tears of utter frustration I do NOT like to torch my clothes in the dryer. I prefer a really low heat. There is absolutely NO low heat setting? I read the manual front to back did a deep dive into the specialized cycles NO ability to control the temperature of the air? I put it on the air dry cycle and even that was heated? Crazy thing is that a couple of times I was running it on normal cycle and when I opened up the dryer the clothes were still cold so apparently there was no heat? I am unable to find any ability to control the temperature anywhere though? Also the clothes will be totally dry and there will still be an hour of drying time remaining Essentially I have to continually check my clothes throughout the entire dry cycle and pull them out one by one so that they dont get over cooked. SO time consuming It works fine for towels that you want to torch but for any of my other clothing items it is totally worthless. Absolutely the worst Ive given it about two months now but I think Ive finally decided to sell them. Im going to take the financial loss and have to buy myself another set. Its just not worth the frustration and time suck anymore.
Originally posted on lg.com

No, I do not recommend this product

Not Happy

Submitted by DJ1982 - 4/3/2025

Ive had this washer/dryer for almost a year now. It washes clothes well and dries them relatively quickly. My main issue is with the installation which was done by LG. I didnt see them bring the unit in it was already placed in the closet when I finally checked. They started a cycle and left before it was finished. The first problem was that the cycle wouldnt complete and I kept getting an error message. I called LG but the installers couldnt return to my area for weeks. Customer service was unhelpful. So I went online and discovered they hadnt positioned the drain hose correctly. Since I couldnt move the 350lb tower I used a broom handle to push the hose an inch further into the drain and the washer started working. The second problem was a loud sudden banging sound during some cycles occurring intermittently every 1-5 minutes. Customer service told me it was due to overloading or uneven loading. I initially thought it was my fault and tried to ignore it. However it didnt seem right so after six months I requested a technician. He confirmed the sound was abnormal and removed the washers front panel. We find that the washer had a large dent on the side hidden because its in a closet. The wash tub had been banging against this dent since installation. The installers had concealed this damage and installed it anyway. The technician couldnt do anything about shipping damage and it was too late for me to request a replacement. So Im stuck with a banging washer.
Originally posted on lg.com

No, I do not recommend this product

Most Unresponsive Customer Service

Submitted by LAMIA - 1/31/2025

This was delivered in mid-November 2024. When it arrived the washer came dented. The guys who delivered it told me I should reach out to LG and that they would also include the issue in their report. I reached out to LG and they requested that I send more information they made the same request twice and both times I sent the info in. Their customer service was very slow to respond after each message but theyve ghosted me since December although Ive followed up. I am disappointed at the terrible customer service - that is not how any company should operate. Terrible
Originally posted on lg.com

No, I do not recommend this product

Intuitive to Use

Submitted by Coach Carol - 1/7/2025

Love love love this washer/dryer tower It is so easy to program and it fits great in my closet. Plus both parts light up so I dont lose anything in the large drums.
Originally posted on lg.com

Yes, I recommend this product

0 response

Submitted by Shawnth - 12/18/2024

Good product but terrible customer service. Sent couple emails to orderslgsupport.com and orderslgcns.com but no response at all...
Originally posted on lg.com

No, I do not recommend this product

OUT of Stock??

Submitted by Carlossss - 12/4/2024

I have not received the product. Website shows In Stock but upon calling customer support they say it is out of stock and not sure when I will receive it.
Originally posted on lg.com

No, I do not recommend this product

Be aware of horrible technical support.

Submitted by Ruben Ojeda - 11/23/2024

I bought my washer dryer tower 3 months ago. Initially it worked fine. Then the drying cycle would last 3 to 4 hours and even then clothes were not dried.Your technical support was HORRIBLE
Originally posted on lg.com

No, I do not recommend this product

Do not buy from the LG website

Submitted by Judy817 - 10/6/2024

It took 3 weeks to get it delivered. The dryer was not operational. They took my old unit. I dont know how long it will take them to pick the broken unit up and they will not refund my money until they do
Originally posted on lg.com

No, I do not recommend this product

Excellent Washtower

Submitted by Jwoods319 - 9/30/2024

Washtower definitely works as designed. Ventless feature is a huge benefit since I moved it into the bathroom near the bedrooms. It just took 9 weeks to get it delivered to my house from LG.
Originally posted on lg.com

No, I do not recommend this product

FIRST TIME LG CUSTOMER - WashTower Ventless Drter

Submitted by Cora In Phoenix - 9/7/2024

First LG washer/Dryer and first LG Tower. LOVE the center controls So far this unit is holding up to its advertised claims and features Specifications do not state if doors are reversible when we purchased online. Like the Energy Efficiency Ventless Dryer that uses 65 less electricity than the traditional vent-type dryers.
Originally posted on lg.com

Yes, I recommend this product

A towering upgrade to our laundry

Submitted by CGrif - 9/4/2024

Bought this tower from LG and got quicker delivery than the big boxes could offer. Its tall and heavy but has half the footprint our previous setup. Best of all its ventless DIY install was easy requiring separate purchase of 30 amp power cord and two water supply lines from any hardware store. Very happy with the performance. The heat-pump dryer works and matches the selected level from less dry to dry as a bone without heating up the room. Both washer and dryer are unbelievably quiet. The mid-height control panel makes them both easy to use. I think were really happy with this choice.
Originally posted on lg.com

Yes, I recommend this product

Quiet efficient and smart

Submitted by LisaRZ - 9/3/2024

This unit is quiet cleans spectacularly well and notifies me when the wash or dry cycles are finished. My whites have never been whiter I also love how energy efficient the heat pump dryer is. Yes it takes longer to dry clothes but at a lower cost to us and to the environment. Win/win
Originally posted on lg.com

Yes, I recommend this product

n/a

Submitted by Lg consumer 2024 - 8/29/2024

Never got the washtower delivered. Shady delivery company couldnt find the house Still waiting for the delivery 3 weeks later...
Originally posted on lg.com

No, I do not recommend this product

This system is wonderful

Submitted by 843ted - 7/29/2024

This system is wonderful It is very quiet while completing the cycles in a very short time.
Originally posted on lg.com

Yes, I recommend this product

Great washer -- terrible dryer

Submitted by MKeil - 7/6/2024

My wife loves the washer. It does everything that LG promises in its ads. BUT the dryer is an utter failure in design and function. If you are drying regular clothes it does an adequate job. If you are doing sheets of any kind or size it fails utterly to dry these items. What it does do is roll the sheets up into a tight cigar that refuses to dry. 5 hours later the sheets are not dry and one has to repeatedly open the door and remove the sheets and struggle to unwrap them then put them back into the dryer.Additionally there is NO cool down cycle. It runs hot and thats it. If you let clothes sit in the dryer for ANY length of time they wrinkle terribly. As I siad in the title for this review great washer in fact the best we have used but the worst dryer one can imagine.
Originally posted on lg.com

No, I do not recommend this product