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The Working Man's Store
Established in 1981

1.800.559.0122

Samsung Logo

23 cu. ft. Counter Depth 4-Door French Door Refrigerator with FlexZone™ Drawer in Stainless Steel

Model # RF24R7201SR

 3.9 out of 5 (100 Reviews)

Available in 2 Color(s)

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FlexZone Drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.


Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.


Wi-Fi and Bixby Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.


Twin Cooling Plus ®

Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.


Adjustable Shelves

Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.


Counter Depth

Offers a premium, built-in look.


High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.


Easy to Reach Controls

Accessibility (ADA Compliant).


2-Year Parts and Labor Limited Warranty on Ice Maker

For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features:

  • 23 cu. ft. 4-Door French Door refrigerator in a stainless steel finish.
  • Our counter-depth design brings a seamless built-in look to your kitchen, while the FlexZone Drawer adjusts from refrigerator to freezer temperatures.
  • Fingerprint resistant finish with adjustable shelves and wi-fi capabilities.
Key Features
Ice Max Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
ADA Compliant Yes
ENERGY STAR® Certified Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Shelves 5
Gallon Bins Yes
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
CoolTight Door Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Flat Handle
Water Filter HAF-QIN (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4DR French Door
Color Fingerprint Resistant Stainless Steel
Number of Doors 4
Depth Counter (Under 30")
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 6
Drawers 2
Foldable Shelves 1
Fixed Shelves 3
Interior Light TOP LED(6EA x 2)
Slide-In Shelf 1
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone Drawer
Total Capacity (cu. ft.) 3.1 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.1
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 2.7
EZ-Open Handle™ Yes
Drawer Divider Yes
Interior Light Bottom of Refrigerator Door, High Efficiency LED, 1ea
Bins 2
Power
Energy Consumption 690 kWh/yr
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity (cu. ft.) 22.6 cu. ft.
Refrigerator Capacity (cu. ft.) 13 cu. ft.
Freezer Capacity (cu. ft.) 6.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 31" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 28 1/2" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 30 5/8" D
Net Depth with Door Handle 31"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 28 5/8"
Depth without Door (in) 24"
Width 35 3/4
Weight
Product Weight (lbs.) 322 lb.
Shipping Weight (lbs.) 344 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-years Parts and Labor on sealed Refrigeration system only*
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 1.800.559.0122 for assistance. Click Here for Jersey Coast Appliance location and contact information.

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Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

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3.9

out of 5 (100 Reviews)

70% of reviewers recommend this product.

Horrible design flaw that Samsung refuses to fix

Submitted by SteveD - 2/26/2022

ice maker worked great for first year. then 2 months after warranty expires the ice maker starts freezing up. the try has started freezing condensation on the bottom of it and above it on the fingers that turn the cubes into the ice box. i have to break the ice up with a screwdriver or meat tenderizer hammer to get the ice jam out about every other day. i paid over $2k for this unit in 2020 and its worthless if i have to continue to do ice maker maintenance on it several days a week.
Originally posted on Samsung.com

No, I do not recommend this product
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Love the sleek appearance

Submitted by SUsan - 2/2/2022

i love the sleek look as well as the layout. the one drawback is the loudness of the ice maker! not fun to be lying in bed and hearing the ice drop!! since my layout is an open kitchen/ living room the loudness of ice maker can be annoying at times.
Originally posted on Samsung.com

Yes, I recommend this product
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This refrigerator is aweful

Submitted by Tammara - 2/2/2022

this is the worst company to buy from!!! do not buy this refrigerator! i bought it 4 years ago and i have had trouble with from the first year. the freezer has gone out 4 times and they only replaced it once .. the rest of the repaires and cost was on me. the costomer service is a joke and they have no idea what they are doing. i will never buy from samsung again
Originally posted on Samsung.com

No, I do not recommend this product
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Ice Maker Freezes up

Submitted by tomas041857 - 1/4/2022

5 months after the warrenty is up the ice maker is starting to freeze up and not making ice. i can not even get the tray out.
Originally posted on Samsung.com

No, I do not recommend this product
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It looks amazing with our interior

Submitted by Sungjae - 12/6/2021

i'm 100% satisfied with its elegant design. the drawer style makes it much easier to use, especially when you have limited space to open the fridge door. the water/ice dispenser works perfectly as well. with the black friday sale, this was a steal!
Originally posted on Samsung.com

Yes, I recommend this product
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Cleaning fridge

Submitted by Regina - 11/4/2021

it is so difficult to clean this fridge!! i had meat leak onto the lower shelf. it requires taking everything out, at very questionably tight angles, and taking the shelf apart (plastic and glass are fragile!!! and pliers needed!!!) to clean. and then it all has to be put back together! mangled plastic and all. not cleaning friendly. can hardly wait to tackle the drawer fronts. and the ice machine (very slow and dinky amounts of ice) shows signs of freezing up. is there a way to clean this out???? i don't see a way to separate it. never had stainless before....gave up on cleaning finger prints. what a great product that just isn't very easy to clean.
Originally posted on Samsung.com

No, I do not recommend this product
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Kitchen refrigator

Submitted by Dara - 9/14/2021

we already had same model for past 11 years. we decided to replace refrigator, when we shop around could not find better with reasoonable price. hence we picked up this model
Originally posted on Samsung.com

Yes, I recommend this product
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Awesome

Submitted by Alex - 7/22/2021

this was such a great upgrade love love love this fridge. the drawer is a game changer!
Originally posted on Samsung.com

Yes, I recommend this product
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Bottom shelf cleaning is horrible process

Submitted by Chelnik68 - 6/23/2021

overall refridgerator is nice. however samsung did a horrible job with provcees to clean the bottom glass above the fruit and begetable drawers. if you have a spill in your fridge and have to take it out it is a total nightmare. the spavce is to tight to get it out and back in. process to take off the prongs that hold the glass down is hideous and almost impossible. spent more time than id like to clean up a spill.
Originally posted on Samsung.com

No, I do not recommend this product
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DO NOT BUY!

Submitted by Kimberly - 4/15/2021

this malfunctioning machine has cost me hundreds of dollars in lost food because it is broken. had support out, they tell me it's not throwing an error code, and there is nothing they can do. then support left and my water/ice was not working. it took them a week to come back and fix their mistake. the unit will read 36/0 degrees f and it is absolutely not that. unfrozen, wasted food thanks to samsung. i bought manual thermometers to check the temp. if i reset my circuit breaker, it will show the actual temp, go down to the 36/0 and might work for an hour or a few days. save your money. at this point, i'm considering a lawsuit for the thousands of dollars and time they have wasted us.
Originally posted on Samsung.com

No, I do not recommend this product
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DONT BUY! Ice maker stops working

Submitted by Matt - 3/23/2021

the ice maker essentially created a frozen block of ice and stopped working. you are then unable to remove the tray and need to defrost the fridge. i've only had this fridge for a few months and it has happened 4 times. i'm contemplating just calling costco and getting this thing picked up and replaced with something else that works.
Originally posted on Samsung.com

No, I do not recommend this product
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Service.

Submitted by Mgooal - 1/31/2021

i bought this priduct 2 years ago. now tye power keeps shutting off at random and if drawers although empty are repeatedly shut powers back on. not much help from samsungvwho will send out rep 2 weeks later! hoping to fix my issue but 2 years of sparing use for a couple and this pronlem seems unacceptable!
Originally posted on Samsung.com

No, I do not recommend this product
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Love flex drawer, and auto-fill pitcher

Submitted by rebgib - 12/21/2020

i love my samsung 4 door with the auto-fill pitcher. the clincher for choosing this fridge was the auto-fill pitcher, but the pitcher design lacks a complete seal in the front so it drips constantly while pouring. the great samsung service replaced it immediately, but the second one still drips. it's the only reason i can't give it a 5 star review. how about 4.8 stars?
Originally posted on Samsung.com

Yes, I recommend this product
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No finger prints!!!@@

Submitted by Jerry - 12/11/2020

Awsom buy, I have 2 kids and no finger prints lol altra quiet and lot of features especially wifi
Originally posted on Samsung.com

Yes, I recommend this product
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Beautiful

Submitted by LeoX - 12/8/2020

Not only adds beauty to our kitchen we love the flexibility in our we can store and arrange items. So pleased we with Samsung
Originally posted on Samsung.com

Yes, I recommend this product
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Nearly perfect

Submitted by A typical customer - 12/6/2020

I received it about two weeks ago. Found the left door flapper does not always retract all the way in if I open left door when right door is open. Service is arranged hope it is a minor issue to be fixed. Otherwise it is a super good refrigerator as everything else is spotless. I still give it a five star.
Originally posted on Samsung.com

Yes, I recommend this product
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Best refrigerator ever.

Submitted by Seaman Family - 11/24/2020

so spacious we always have more room for food. the extra door to keep milk or used items close at hand is awsome. but the best feature is havng a beer drawer!
Originally posted on Samsung.com

Yes, I recommend this product
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Plenty room

Submitted by Jammer - 11/11/2020

We purchased counter depth for new home build and like the middle drawer. Ice maker makes ice fast. Very quiet!!
Originally posted on Samsung.com

Yes, I recommend this product
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Love the use of space

Submitted by Christycares - 11/5/2020

We bought this in July and absolutely love it. The middle drawer is great for organization and even though it is counter depth we have plenty of space for everything.
Originally posted on Samsung.com

Yes, I recommend this product
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So far so good

Submitted by Maddog - 11/4/2020

the only complaint is the water dispenser will only give about one glass of cold water. then you have to wait for the water to cool again.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great refrig

Submitted by Sljj - 10/23/2020

Have had for one month now. So far so good. Do have to empty ice maker every 2 weeks so it doesn't freeze up, otherwise must turn off making ice. This reason for giving a 4 rating.
Originally posted on Samsung.com

Yes, I recommend this product
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Love this fridge!

Submitted by Brooke - 10/17/2020

We've had this fridge for about a month and it's the best fridge I've ever owned! Just be careful and make sure to turn the water off before you take the water filter out for any reason.
Originally posted on Samsung.com

Yes, I recommend this product
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Slow ice dispenser

Submitted by NorCal - 10/16/2020

I have had this for over a month now. Very quiet, the doors open and close easily, and there does seem to be a good amount of space in which to organize your groceries. My last fridge had a separate pressure tab for ice vs water that was infinitely better. No pushing a button to switch between the settings. Secondly, it feels like it takes an eternity for the ice to come out and when the water does it lacks the speed and force the force my other one did. I do realize that I'm impatient but the wait time for ice and water makes me regret my purchase! Lastly, I don't like having to go through a necessary downloaded Samsung app to change the temp settings. Ridiculous.
Originally posted on Samsung.com

No, I do not recommend this product
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Wish I could give zero stars

Submitted by Drea MC - 10/5/2020

i purchased this using the samsung education discount program- which means i didn't pay retail. the fridge was delivered on 9/25 - the shipping box did not have any holes, tears etc. my installers unboxed the fringe on 10/01 and i noticed the back of the unit has a severe dent. they cautioned me not to install it until i speak with someone at samsung. i have been on the phone tirelessly trying to get support/answers as to why i was sent a dented unit. this is ridiculous. i purchased a 4 piece set and i'm full of regret. the lack of communication around issues after delivery is a joke. i sincerely feel like i was sent a damaged fridge because i used a discount program. buyer beware.
Originally posted on Samsung.com

No, I do not recommend this product
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Buyer beware!

Submitted by MarkinOP - 9/28/2020

my samsung fridge is now going on 6 years old. bought it new from a well-known furniture/appliance store locally. we're on our 3rd ice maker (yes, they freeze up and need to be replaced as the other reviews have indicated). just had the repairman out today to replace door gaskets and back inside panel. the gaskets fail letting in warm air which causes ice to form around the cooling elements and eventually the fan blades hit the ice causing an awful noise. this is a well known problem. google it! i will be replacing this fridge when this ice maker fails or whenever the next service is needed. going with whirlpool/amana/kitchenaid per the repairman's recommendation.
Originally posted on Samsung.com

No, I do not recommend this product
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Love the Flex Zone drawer!

Submitted by Brooke - 9/22/2020

We got this fridge a couple of weeks ago, and we love it! The Flex Zone drawer is so convenient and it saves energy since I don't have to open the whole fridge just to get what I need. Delivery was a breeze. The inside can be configured in different ways depending on your needs (a shelf that slides back, one that lifts up, and movable bins). I can also control the temp from my smartphone and get notifications when the filter needs to be changed. I love this fridge!
Originally posted on Samsung.com

Yes, I recommend this product
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So spacious for a counterdepth refrigerator

Submitted by James w - 9/22/2020

Bought a month ago and have no regrets, very spacious for a counterdepth refrigerator. Sleek look and very quiet.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Just what we were looking for

Submitted by Steph - 8/28/2020

I bought this after my other refrigerator gave out on us. I bought it without even seeing it in person based on reviews and features. Love the middle drawer especially to keep beverages a little cooler than the rest of the food!
Originally posted on Samsung.com

Yes, I recommend this product
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Great features

Submitted by Prashant - 8/27/2020

I am really happy that I bought this. This refrigerator changed my life and fulfilled all my dreams.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Incredible refrigerator

Submitted by Sean - 8/27/2020

Purchased this refrigerator a few months ago. The counter depth fits our space so much better than the full size without giving up a significant amount of storage space. My only complaint is the crushed ice feature. It doesn't work exceptionally well. Some ice is crushed, so pieces are full size. Other than that no complaints whatsoever. Highly recommended.
Originally posted on Samsung.com

Yes, I recommend this product
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Not a big fan

Submitted by Larry - 8/27/2020

Unit is loud, but the biggest issue is that the drawer shelves barely hold anything and many are basically useless
Originally posted on Samsung.com

No, I do not recommend this product
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So far so good

Submitted by William - 8/27/2020

I bought this refrigerator to replace an old spare which used a lot of electricity, and am happy with it so far
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Perfect size and efficient

Submitted by mellonsmom - 8/27/2020

I love having the separate deli drawer and still having a second drawer in the freezer as well. I have just as much room in this refrigerator as I had in the regular size three door. I love the extra inches in my kitchen. I have no fingerprints on the doors or handles. I could not be happier with this product.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Spacious and Perfect!

Submitted by JenRev - 8/27/2020

We have a smaller kitchen and are so happy with our new fridge! It is very spacious and I love the drawers for optimal storage.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Buyer Beware ...

Submitted by Kayjh - 8/22/2020

initially, we really liked this product. it looked great and we loved the flexzone drawer. then the problems began. the ice maker is a real problem! it continues to melt and then freeze up, blocking the ice from coming out. now the "sensors" in the fridge have gone out and all of the food in our fridge is frozen rock solid ... milk, pickles, etc. it has taken us 2.5 weeks to have someone come look at it, and we now have to wait another 2.5 weeks for parts to come in and have it fixed. that's 5 weeks without a fridge! yes, it's a beautiful product ... but it is not worth the problems that we continue to have with it.
Originally posted on Samsung.com

No, I do not recommend this product
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Freezer broken in 2 months of users

Submitted by Galanty - 8/20/2020

we were so excited to purchase a multi thousand dollar new fridge. our last ge lasted 13 years, and continued to work when it was exchanged. but it has been in our house 2 months and motor got loud, then freezer quit. food spoiled. the worst part is it will take over 8 days for a authorized repair to show up and fix. repair center said they are having lots of calls for this fridge, best buy repair said same thing. it is beautiful, and great when it is working, but clearly for something this expensive to break so quickly is sad and frustrating.
Originally posted on Samsung.com

No, I do not recommend this product
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Love Flex Drawer

Submitted by ResearchProds - 8/14/2020

Delivered mid-July and loved that it cooled within 2 hours ready for groceries.
Originally posted on Samsung.com

Yes, I recommend this product
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Ice maker too small

Submitted by Lopez - 8/7/2020

I got this refrigerator like 2 months ago and I love almost everything but the Ive maker is way too small I think the designer could usually make something better.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great size and awesome flex zone feature

Submitted by Shroumfet - 8/5/2020

We got this fridge as we were looking for a smaller size, yet with water/ice distributor and french door. The flex zone drawer is an amazing feature!
Originally posted on Samsung.com

Yes, I recommend this product
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My first counter depth refriderator

Submitted by Appliancenerd - 8/4/2020

After looking for over a month at refrigerators and features we found that the Samsung had more features that we liked than other brands. We use the third drawer for beverage and meat storage since we can set it to a colder temperature. I also like the depth and items do not get pushed to the back and hidden.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Like four drawers

Submitted by Sharon - 8/4/2020

Bought for my new house in June because had another one that left with house when sold
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Beautiful!!!

Submitted by ManojD - 8/3/2020

Haven't had a problem until and no water leaks whatsoever. Beautiful design! I'd highly recommend it.
Originally posted on Samsung.com

Yes, I recommend this product
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Perfect for our needs

Submitted by MFTX - 8/3/2020

Perfect for our needs and looks beautiful. So far Samsung support has been awesome.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Works Fairly Well with one complaint area

Submitted by LoTechJunkie - 8/3/2020

We have used this for a year now and are generally pleased with three exceptions 1 - icemaker completely failed at 11 months old. Thankfully it was replaced without a lot of guff under warranty. 2 - water from the door is can not in any way be called cool much less cold. Service tech said it was at the design temp so there was nothing to adjust. 3 - There is only one function avail at a time for water OR ice. You have to fill you glass with either, press button to change from water to ice and vice versa. There is a one second delay in between and all stop working if someone steps up and opens the other door.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Solid refrigerator

Submitted by Skysoldier - 8/3/2020

We purchased our Samsung a few weeks ago to get a cabinet depth refrigerator. Ice maker is much improved from the previous Samsung Refrigerator. Many features. The bottled or canned drink drawer is exceptional.
Originally posted on Samsung.com

Yes, I recommend this product
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Excellent look and operation

Submitted by TuckerTaco - 8/3/2020

I bought this a month ago and so far it is excellent. Love the look and love the usage. Plenty of storage for a counter depth fridge. Also the flex drawer provides great options!
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Two drawer freezer

Submitted by Angie - 8/3/2020

Good refrigerator. Side by side doors needed leveling Ice marker small but makes ice fast.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Noisy when ice maker is working

Submitted by Spotty - 7/19/2020

overall this one is ok after using for 6 months but it is noisy when ice maker is working especially at night the noise is too loud. another problem when replacing the water filter, the manual said to press the ice maker button to reset but this doesn't work. try to contact samsung but got no help.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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FREEZER Broke - Not Working

Submitted by Ben H - 5/9/2020

owned 3 years.warned about freezer failing, thought never happen to us.have been thawing out the freezer weekly.freezer thaws, re-freezes ice in maker, ice requires being broke out.
Originally posted on Samsung.com

No, I do not recommend this product
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Ice maker has not worked

Submitted by prateesh - 5/9/2020

did not expect such a poor quality from samsung. had issues with ice maker from day 1
Originally posted on Samsung.com

No, I do not recommend this product

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